Accessibility Statement for Flowers Elmers End
Our Commitment to Accessibility
At Flowers Elmers End, we are dedicated to making sure that our online flower ordering service is accessible to all members of the Elmers End community. Whether you are visiting our website to browse beautiful floral arrangements, select a bouquet for a loved one, or place an order for same-day delivery, we want every customer to have a seamless, hassle-free experience. We recognise the importance of digital accessibility and believe that everyone, regardless of ability, should be able to order flowers online with ease.
WCAG 2.1 AA Compliance
Our website has been designed in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. By following these internationally recognised guidelines, we ensure that key accessibility requirements are met. This includes providing clear information and structure, supporting keyboard navigation, and consistently testing our site to identify and address any potential barriers. Our goal is to exceed minimum compliance and to continually enhance accessibility for all users ordering flowers in Elmers End.
Screen Reader Compatibility
Flowers Elmers End understands the crucial role that screen readers play for many users. Our website is engineered so that all content, including menus, product descriptions, and order forms, is fully accessible to screen reader software. We use appropriate heading structures, meaningful alt text for images, and ensure that interactive elements are easily navigable for visually impaired users. Accessibility is not an afterthought, but a core part of our online flower ordering journey.
High Contrast and Visual Design
To support users with visual impairments, we have prioritised a high contrast design on our Flowers Elmers End website. This ensures that text stands out clearly against backgrounds, making it easier to read for customers with low vision. Our font choices are legible, font sizes meet accessibility standards, and colour combinations are chosen to avoid confusion for users with colour vision deficiencies. We continually review our design choices to improve the experience for everyone ordering flowers in Elmers End.
Ongoing Improvement and Feedback
Accessibility is not a one-time task. At Flowers Elmers End, we regularly review our website and online ordering system to ensure that accessibility is maintained as technologies and standards evolve. We perform periodic audits and assessments to identify any accessibility concerns and implement updates as needed. Our team stays informed of the latest best practices to ensure customers in Elmers End always have a positive and accessible experience when ordering flowers online.
Contact Us for Accessibility Issues
If you encounter any difficulties accessing our site or have suggestions on how we can improve accessibility, we encourage you to let us know. Feedback from our Elmers End customers is invaluable in helping us deliver a more inclusive online flower ordering service. To raise an accessibility issue or request support, please use the contact form on our website. We are committed to resolving any issues promptly so that every customer can enjoy easy access to Flowers Elmers End’s full range of products and services.
Ensuring Access for All Elmers End Customers
At the heart of our business is a belief that flowers should be accessible and easy to order for everyone in Elmers End. By continuously improving our accessibility and welcoming your feedback, we strive to make flowers available to all, ensuring that no one is left out of celebrating important moments with beautiful blooms from Flowers Elmers End.
